Slack

Send in-app subscription events to Slack

πŸ‘

The Slack integration is available on the Starter plan.

RevenueCat can send you Slack message to a channel any time an event happens in your app. This lets you keep a close pulse on your app and celebrate those money making moments!

Events

The Slack integration tracks the following events:

Event TypeDefault Event Name (Fallback)DescriptionApp StorePlay StoreAmazonStripePromo
Initial PurchaseCustomer <user_id> just started a subscription of <product_id>A new subscription has been purchased.βœ…βœ…βœ…βœ…βŒ
Trial StartedCustomer <user_id> just started a free trial of <product_id>The start of an auto-renewing subscription product free trial.βœ…βœ…βœ…βœ…βŒ
Trial ConvertedCustomer <user_id> just converted from a free trial of <product_id>When an auto-renewing subscription product converts from a free trial to normal paid period.βœ…βœ…βœ…βœ…βŒ
Trial CancelledCustomer <user_id> just cancelled their free trial of <product_id>When a user turns off renewals for an auto-renewing subscription product during a free trial period.βœ…βœ…βœ…βœ…βŒ
RenewalCustomer <user_id> just renewed their subscription of <product_id>An existing subscription has been renewed or a lapsed user has resubscribed.βœ…βœ…βœ…βœ…βŒ
CancellationCustomer <user_id> just cancelled their subscription of <product_id>A subscription or non-renewing purchase has been cancelled. See cancellation reasons for more details.βœ…βœ…βœ…βœ…βœ…
Non Subscription PurchaseCustomer <user_id> just purchased <product_id>A customer has made a purchase that will not auto-renew.βœ…βœ…βœ…βœ…βœ…
Billing IssueCustomer <user_id> got a billing issue on <product_id>There has been a problem trying to charge the subscriber. This does not mean the subscription has expired.

Can be safely ignored if listening to CANCELLATION event + cancel_reason=BILLING_ERROR.
βœ…βœ…βœ…βœ…βŒ
Product ChangeCustomer <user_id> got a product change from <old_product_id> to <new_product_id>A subscriber has changed the product of their subscription.

This does not mean the new subscription is in effect immediately. See Managing Subscriptions for more details on updates, downgrades, and crossgrades.
βœ…βœ…βŒβœ…βŒ

Configure Slack Workspace

Before RevenueCat can post to your Slack channel, you need to authorize a webhook to post to your workspace. Slack has a more detailed article on their website explaining how to set this up if you have trouble.

1. Create a Slack app

  • Click Create App

2. Enable Incoming Webhooks from the settings page

  • Select Incoming Webhooks under Add features and functionality

  • Enable the Incoming Webhooks toggle
  • After the settings page refreshes, click Add New Webhook to Workspace

3. Pick a channel that the app will post to, then click Authorize

Configure RevenueCat Integration

Once you've set up a webhook in your Slack workspace. Enter the details into the Slack Integration section of your dashboard.

πŸ‘

You're all set! RevenueCat will start sending events into Slack!

Sample Events

Below are sample JSONs that are delivered to Slack for each event type.

{
    "product_identifier": "monthly_1",
    "app_id": "12345678-1234-1234-1234-123456789012",
    "payload": {
        "channel": "purchases",
        "username": "RevenueCat",
        "icon_url": "https://app.revenuecat.com/favicon-96x96.png",
        "attachments": [
            {
                "fallback": "Customer 12345 just started a subscription of monthly_1",
                "color": "#30B296",
                "fields": [
                    {
                        "value": ":smiley_cat: Customer <https://app.revenuecat.com/activity/123abcd45/12345|12345> just started a subscription."
                    },
                    {
                        "title": "Product",
                        "value": "monthly_1",
                        "short": false
                    },
                    {
                        "title": "Revenue",
                        "value": "$5.99",
                        "short": false
                    }
                ],
                "ts": 1588335655
            }
        ]
    }
}
{
    "product_identifier": "monthly_3d_trial",
    "app_id": "12345678-1234-1234-1234-123456789012",
    "payload": {
        "channel": "purchases",
        "username": "RevenueCat",
        "icon_url": "https://app.revenuecat.com/favicon-96x96.png",
        "attachments": [
            {
                "fallback": "Customer 12345 just started a free trial of monthly_3d_trial",
                "color": "#30B296",
                "fields": [
                    {
                        "value": ":smiley_cat: Customer <https://app.revenuecat.com/activity/123abcd45/12345|12345> just started a free trial."
                    },
                    {
                        "title": "Product",
                        "value": "monthly_3d_trial",
                        "short": false
                    }
                ],
                "ts": 1553805130
            }
        ]
    }
}
{
    "product_identifier": "monthly_1",
    "app_id": "12345678-1234-1234-1234-123456789012",
    "payload": {
        "channel": "purchases",
        "username": "RevenueCat",
        "icon_url": "https://app.revenuecat.com/favicon-96x96.png",
        "attachments": [
            {
                "fallback": "Customer 12345 just converted from a free trial of monthly_1",
                "color": "#30B296",
                "fields": [
                    {
                        "value": ":smiley_cat: Customer <https://app.revenuecat.com/activity/123abcd45/12345|12345> just converted from a free trial."
                    },
                    {
                        "title": "Product",
                        "value": "monthly_1",
                        "short": false
                    },
                    {
                        "title": "Revenue",
                        "value": "$5.99",
                        "short": false
                    }
                ],
                "ts": 1554466423
            }
        ]
    }
}
{
    "product_identifier": "monthly_3d_trial",
    "app_id": "12345678-1234-1234-1234-123456789012",
    "payload": {
        "channel": "purchases",
        "username": "RevenueCat",
        "icon_url": "https://app.revenuecat.com/favicon-96x96.png",
        "attachments": [
            {
                "fallback": "Customer 12345 just cancelled their free trial of monthly_3d_trial",
                "color": "#F2545B",
                "fields": [
                    {
                        "value": ":pouting_cat: Customer <https://app.revenuecat.com/activity/123abcd45/12345|12345> just cancelled their free trial."
                    },
                    {
                        "title": "Product",
                        "value": "monthly_3d_trial",
                        "short": false
                    }
                ],
                "ts": 1554502133
            }
        ]
    }
}
{
    "product_identifier": "monthly_1",
    "app_id": "12345678-1234-1234-1234-123456789012",
    "payload": {
        "channel": "purchases",
        "username": "RevenueCat",
        "icon_url": "https://app.revenuecat.com/favicon-96x96.png",
        "attachments": [
            {
                "fallback": "Customer 12345 just renewed their subscription of monthly_1",
                "color": "#30B296",
                "fields": [
                    {
                        "value": ":smiley_cat: Customer <https://app.revenuecat.com/activity/123abcd45/12345|12345> just renewed their subscription."
                    },
                    {
                        "title": "Product",
                        "value": "monthly_1",
                        "short": false
                    },
                    {
                        "title": "Revenue",
                        "value": "$5.99",
                        "short": false
                    }
                ],
                "ts": 1554091875
            }
        ]
    }
}
{
    "product_identifier": "annual",
    "app_id": "12345678-1234-1234-1234-123456789012",
    "payload": {
        "channel": "purchases",
        "username": "RevenueCat",
        "icon_url": "https://app.revenuecat.com/favicon-96x96.png",
        "attachments": [
            {
                "fallback": "Customer 12345 just cancelled their subscription of annual",
                "color": "#F2545B",
                "fields": [
                    {
                        "value": ":crying_cat_face: Customer <https://app.revenuecat.com/activity/123abcd45/12345|12345> just cancelled their subscription."
                    },
                    {
                        "title": "Product",
                        "value": "annual",
                        "short": false
                    }
                ],
                "ts": 1553810169
            }
        ]
    }
}
{
    "product_identifier": "500_coins",
    "app_id": "12345678-1234-1234-1234-123456789012",
    "payload": {
        "channel": "purchases",
        "username": "RevenueCat",
        "icon_url": "https://app.revenuecat.com/favicon-96x96.png",
        "attachments": [
            {
                "fallback": "Customer 12345 just purchased 500_coins",
                "color": "#30B296",
                "fields": [
                    {
                        "value": ":smiley_cat: Customer <https://app.revenuecat.com/activity/123abcd45/12345|12345> just made a purchase."
                    },
                    {
                        "title": "Product",
                        "value": "500_coins",
                        "short": false
                    },
                    {
                        "title": "Revenue",
                        "value": "$4.99",
                        "short": false
                    }
                ],
                "ts": 1590390293
            }
        ]
    }
}
{
    "product_identifier": "annual_trial",
    "app_id": "12345678-1234-1234-1234-123456789012",
    "payload": {
        "channel": "purchases",
        "username": "RevenueCat",
        "icon_url": "https://app.revenuecat.com/favicon-96x96.png",
        "attachments": [
            {
                "fallback": "Customer 12345 got a billing issue on annual_trial",
                "color": "#F2545B",
                "fields": [
                    {
                        "value": ":scream_cat: Customer <https://app.revenuecat.com/activity/123abcd45/12345|12345> got a billing issue."
                    },
                    {
                        "title": "Product",
                        "value": "annual_trial",
                        "short": false
                    }
                ],
                "ts": 1663976618
            }
        ]
    }
}
{
    "product_identifier": "annual",
    "app_id": "12345678-1234-1234-1234-123456789012",
    "payload": {
        "channel": "purchases",
        "username": "RevenueCat",
        "icon_url": "https://app.revenuecat.com/favicon-96x96.png",
        "attachments": [
            {
                "fallback": "Customer 12345 got a product change from annual to monthly",
                "color": "#30B296",
                "fields": [
                    {
                        "value": ":smiley_cat: Customer <https://app.revenuecat.com/activity/123abcd45/12345|12345> just changed the product of their subscription."
                    },
                    {
                        "title": "Product",
                        "value": "monthly",
                        "short": false
                    }
                ],
                "ts": 1663976617
            }
        ]
    }
}